Support

[Updated] Information regarding iOS 13 and iPadOS compatibility

10-10-2019

TASCAM Engineering team is working on the compatibility verification with iOS 13 and iPadOS released by Apple. Once evaluations are completed, the results will be announced as soon as possible on this page.

Caution:
We are not liable for any malfunctions or damages that may occur when using a product that has not been verified for operation with macOS Catalina.
Even if results are stated as "OK", these may differ depending on your usage environment.

Last update:October 10, 2019

USB Audio Interface
Result Product Firmware Note
OK SERIES102i V1.02 * 1, * 2, * 5, * 6
OK SERIES208i V1.02 * 1, * 2, * 5, * 6
OK MiNiSTUDIO CREATOR V2.30 * 1, * 2, * 6
OK MiNiSTUDIO PERSONAL V2.30 * 1, * 2, * 6
OK iXR V1.02 * 1, * 3, * 6
OK US-1x2 V1.00 * 1, * 2, * 4, * 5, * 6
OK US-2x2 V1.01 * 1, * 2, * 6
OK US-4x4 V1.01 * 1, * 2, * 6
OK US-16x08 V2.00 * 1, * 2, * 5, * 6
OK Celesonic US-20x20 V2.00 * 1, * 2, * 5, * 6
OK TASCAM TRACKPACK iXR V1.02 * 1, * 2, * 6
OK TASCAM TRACKPACK 2x2 V1.01 * 1, * 2, * 6
OK TASCAM TRACKPACK 4x4 V1.01 * 1, * 2, * 6

 

Handheld and Field Recorders  (USB Audio Interface)
Result Product Firmware Note
OK DR-05X V1.00 * 1, * 2
OK DR-07X V1.00 * 1, * 2
OK DR-40X V1.01 * 1, * 2

 

Software
Result Product Firmware Note
OK TASCAM DA-6400 CONTROL New V1.0.1 * 7
NG TASCAM DCP CONNECT New V1.1.0 * 7, * 8
NG TASCAM MX CONNECT New V1.1.0 * 7, * 8
NG TASCAM EZ CONNECT New V1.1.0 * 7, * 8
NG TASCAM SS250 CONTROL New V2.0.0 * 7, * 8
OK TASCAM DR CONTROL New V2.11 * 7

 

* 1 Tested on iPhone XR, iPhone 8, iPhone 7, iPhone X and iPad (6th Generation).
* 2 When using an iPhone XR with a Lightning to USB Camera Adapter, after the iOS device's screen is unlocked, unplug-and-plug back the Lightning to USB Camera Adapter in order to have audio input/output working again. This measure is not required if you are using a genuine Apple Lightning to USB 3 Camera Adapter with power supply function.
* 3 It has been confirmed that when an iOS device screen locks with iXR connected, the iOS device will immediately deactivate this. If you want your iOS device to be locked, unplug the Lightning cable and disconnect iXR.
* 4 [FIXED] It has been confirmed that Cubasis LE restrictions cannot be unlocked when connecting US-1x2 with USB Type-C iPad tablets.
* 5 It has been confirmed that when using the pre-installed Music app on iPhone, selecting a file with different format such as different sampling rate while other file is already being played will cause playback to stop. In this case, if you are using iOS 13, unplug-and-plug back the cable. With iOS 13.1 just tap again the play button to start playback.
* 6 It has been confirmed that there are cases in which noise may occur during playback using Cubasis (including Cubasis LE).
We will keep you informed on this page once further updates are available.
* 7 Tested on iPhone 8, iPhone 7, iPhone X and iPad (6th Generation).
* 8 The following issues have been found:
- Multi-byte characters are displayed garbled.
- Entering multi-byte characters will cause the application to freeze and become inoperable.

Please be sure to enter alphanumeric characters when using the software application under iOS13.
In case the software freezes, close the software from the APP switcher screen and restart it again.